“Working with dozens of possible outcomes, they carefully lay out every possible response, including dealing with broke guys who fell in love online,” said Alex Holden, the security expert who intercepted the romance scam package.
“If the mark doesn’t have money, the package contains advice for getting him credit, telling the customer to restate his love and discuss credit options.” Interestingly, although Russia is considered by many to be among the most hostile countries toward homosexuals, the makers of this dating scam package also include advice and templates for targeting gay men.
The call center pictured above charges per call, payable only in Bitcoin.
“If you imagine the cost of doing by phone every part of the scam, it’s rather high, so they do most of the scam via email,” Holden said.
Virtually every aspect of cybercrime has been made into a service or plug-and-play product.
That includes dating scams — among the oldest and most common of online swindles.
There has to be some kind of distress situation for this person to be duped into wiring money, which can be anywhere between 0 and ,000 on average.” Crooked call centers like the one pictured in the screen shot above employ male and female con artists who speak a variety of languages.
One in every ten American adults has used an online dating site or a mobile dating app.
We refer to these individuals throughout this report as “online daters,” and we define them in the following way: Taken together, 11% of all American adults have done one or both of these activities and are classified as “online daters.” In terms of demographics, online dating is most common among Americans in their mid-20’s through mid-40’s.
When the call center employees are not being hired to close the deal on a romance scam, very often they are used to assist in bank account takeovers, redirecting packages with shipping companies, or handling fraudulent new credit applications that require phone verification.
Another reason that call centers aren’t used earlier in romance scams: Hiring one is expensive.